Top FAQs
We’ll always do our best to arrange your boiler service for a date that works for you. Appointments take place Monday to Friday, 9am–5pm, excluding bank holidays
You can book your boiler service quickly and easily through your MyHomeServe account, by messaging us or by calling us on 0330 0247 999*.
*Calls may be recorded for quality control and training purposes. Calls to 03 numbers will cost you no more than 01 or 02 numbers, charges may vary depending on your network provider. Calls to 03 numbers will be part of inclusive minute plans for landlines and mobiles.
When the time comes for your cover/plan to renew, you may notice that your annual premium has changed. We review all cover/plan prices each year to reflect any changes to business costs. We also take your claim history into consideration.
You may notice different prices on our website - these are introductory offers for new customers. If you'd like to discuss your premium please call us on 0330 0247 002*.
To update your marketing preferences or to remove yourself from HomeServe’s emails/mailings/SMS/phone calls, please contact us.
Need a job doing? Get a quote for a HomeServe approved engineer.
Help keep your home running smoothly with our range of cover options.
Get the latest news and information about HomeServe, including communities and sponsorships, our media centre and press releases as well as our corporate blog.
Log in to manage your products online with MyHomeServe.
You can contact us in a number of ways by using our online form, calling us or writing to us.
Get in touch
